Accounting for healthcare practices

The practice is busy. The bank account disagrees.

Monthly accounting for GPs, dentists, optometrists and allied health practices — where income arrives from schemes and patients in different amounts, at different times, and rarely for the full claim.

What you get

  • Medical aid remittance reconciliation
  • Practice structuring modelled on your numbers
  • Payroll for staff, locums and associates
  • Monthly management accounts in plain language

For

GPs, dental and specialist practices, optometrists, physios, psychologists and allied health professionals

The problem

Medical accounting is not general accounting.

A general accountant can process a bank statement. That isn't the hard part of a practice. The hard part is everything sitting between what you billed, what the scheme paid, what the patient still owes, and what you're never going to see again.

01

Billed is not banked

Claims get paid in part, paid late, rejected outright or reversed months later. If the books simply record deposits, your income is understated, your debtors are invisible and you have no idea what you're writing off.

02

The structure was chosen once and never revisited

Many practitioners are set up the way they were on day one — often as a sole proprietor — and have never had the alternative modelled properly against their actual earnings.

03

Practice money and personal money blur

Vehicle, indemnity cover, HPCSA fees, CPD, professional subscriptions, home-office costs. Some are deductible, some are partly deductible, and some are not — and the answer depends on your structure.

04

Payroll is more complicated than headcount suggests

Receptionists and nurses on payroll, locums invoicing, associates on a percentage split, and sessional practitioners. Each is treated differently for PAYE, and getting it wrong is a SARS problem, not an admin one.

05

You find out how the practice did a year late

Without monthly management accounts, decisions about a second room, another practitioner, a new chair or a bigger lease get made on gut feel and bank balance.

06

There is no time to chase any of it

You are seeing patients all day. Practice admin happens after hours, badly, or not at all — and it compounds quietly until SARS or the bank asks a question.

Practice structuring

Sole proprietor or incorporated practice?

This is the single biggest financial decision most practitioners make, and it is usually made once, early, on someone's informal advice. It deserves a proper look — because the answer genuinely depends on what you earn, what you draw, and what you intend to build.

Option A

Sole proprietor

You and the practice are the same legal person. Practice profit is your income.

How it's taxed

All practice profit is taxed in your own hands at personal income tax rates, on a sliding scale up to the top marginal bracket — whether you draw the money or leave it in the practice.

Admin burden

Lightest. No separate company, no CIPC annual return, no separate set of company financials, no dividends to declare.

Liability

Personal. Business debts and contractual obligations reach your personal assets.

Retaining profit

No mechanism to retain profit at a lower rate — it is taxed at your marginal rate in the year it is earned.

Usually suits

Practitioners in the earlier or lower-earning years, single-practitioner setups with modest profit, and anyone who draws essentially everything the practice makes.

Option B

Incorporated practice (Inc.)

A separate legal entity. For health professionals this is a personal liability company — the "Inc." you see on practice letterheads.

How it's taxed

The company pays corporate income tax on its profit. You are then taxed separately on what you take out — as salary through PAYE, or as a dividend subject to dividends tax.

Admin burden

Heavier. CIPC registration and annual returns, company financial statements, payroll for your own salary, provisional tax for the company and for you.

Liability

A personal liability company does not shield directors from the company's debts in the way an ordinary (Pty) Ltd does — and professional negligence remains personal regardless of structure.

Retaining profit

Profit left in the practice is taxed at the corporate rate rather than your marginal rate — which is where the planning opportunity sits, if you genuinely don't need to draw it.

Usually suits

Established practices with profit above what the practitioner needs to draw, multi-practitioner or associate setups, and practices building toward a sale or succession.

Why "companies pay less tax" is only half the story

Practice profitR100
Corporate income tax at 27%– R27.00
Available to distributeR73.00
Dividends tax at 20% on distribution– R14.60
In your hand — effective rate 41.6%R58.40

Take the same profit out as a dividend and the combined effective rate lands near the top personal bracket. The advantage of incorporating is not automatic — it comes from salary structuring, from profit you leave in the practice, and from the specific facts of your situation. Anyone who tells you a company always pays less tax hasn't done your arithmetic.

Two things worth flagging before anyone restructures. HPCSA rules restrict who may hold shares in a health practice, so an incorporated practice is not open-ended on ownership. And moving an established practice into a company is a transaction with its own tax consequences — it is not a form-filling exercise. We work through both with you before anything is registered.

Medical aid income

The gap between what you billed
and what you banked.

In most practice books, income is whatever arrived in the bank. That records the outcome and loses the story — and the story is where the money is. We reconcile the full path of a claim so you can see where it stops.

Step 01

Billed

What the practice claimed, at your tariff, for the work actually done in the period.

Step 02

Paid by the scheme

What each scheme settled, matched off the remittance advice rather than guessed from the bank total.

Step 03

Patient shortfall

The balance the patient is liable for, tracked as a real debtor instead of quietly disappearing.

Step 04

Rejected or written off

Claims short-paid, reversed or refused — quantified monthly, so you can see the pattern and act on it.

Once that runs monthly, questions you currently can't answer become routine. Which scheme pays slowest. What percentage of billings you're losing to rejections. Whether patient shortfalls are being collected at all. How much of last year's "income" was never actually going to arrive.

What's included

Accounting built around
how a practice actually runs

Monthly bookkeeping

Transactions processed, allocated and reconciled, so the practice has a reliable financial record every month rather than once a year.

Receipts and remittances

Scheme remittances, patient receipts and card settlements organised and reconciled into the monthly books.

Practice payroll

Payslips, leave and recurring SARS and UIF submissions for reception, nursing and admin staff, with locums and associates treated correctly.

Tax submissions

VAT, PAYE, provisional and income tax prepared and submitted as included in your plan and applicable to your structure.

Annual financial statements

Year-end accounts prepared from books maintained throughout the year — plus the CIPC annual return if you're incorporated.

Management reporting

Monthly reporting on practice income, staff cost, room cost and drawings, so decisions about growth are made on numbers.

Who we work with

Owner-led practices across the professions

The billing model differs, the compliance backbone doesn't. If you bill patients or schemes, employ staff and answer to SARS and the HPCSA, the monthly routine is broadly the same.

General practitioners Dental practices Specialists Optometrists Physiotherapists Psychologists Chiropractors Biokineticists Dietitians Occupational therapists Speech therapists Veterinary practices

How it works

A calmer monthly routine
for the practice

1

Review the practice

We look at how you're structured, how billing and collections work, who's on payroll versus invoicing you, and where the admin currently gets stuck.

2

Fix the setup before the routine

If the structure or the payroll treatment is wrong, we deal with that first. There's no point running a clean monthly process on a broken foundation.

3

Run the monthly work

Books processed and reconciled, remittances matched, payroll run, returns prepared and submitted. You send the documents once; we handle the rest.

4

Report back in plain language

Monthly management accounts and a dedicated accountant who explains what changed and what it means — without the jargon.

Working with us

Built around a full consulting day.

We know you're not free between eight and five, and we don't expect you to take a slot out of your list to talk about VAT.

  • Fixed monthly fee agreed upfront — no hourly billing, no surprise invoices for a phone call
  • Calls scheduled around your list, including early mornings and after consulting hours
  • Documents shared through one simple online system, not a chain of emails
  • One named accountant who knows your practice, not a rotating support queue
  • Catch-up work on overdue books or returns scoped and quoted before it starts
  • Questions answered as part of the retainer — you should never hesitate to ask

Getting started

What we need from you

Onboarding stays practical and works around the practice management software you already use.

  • Practice bank statements and access to the agreed records
  • Billing reports and scheme remittance advices
  • Supplier invoices, consumables and expense records
  • Payroll inputs, plus locum and associate arrangements
  • Previous financial statements or tax submissions, if available
  • A short handover on how the practice currently runs

Common questions

Questions practitioners ask us

Should I incorporate my practice?
It depends on what the practice earns, how much of that you actually draw, and what you're building toward. Incorporating helps most where profit stays in the practice; it helps least where you draw everything, because taking profit out as a dividend brings the combined effective rate close to the top personal bracket. We model both structures on your real figures and show you the comparison before you decide.
Do you reconcile medical aid remittances?
Yes — this is the part of practice accounting we treat as core rather than optional. We match scheme payments to the remittance advices instead of working off bank deposits, so short payments, rejections and patient shortfalls are visible each month rather than absorbed into a single income figure.
How should locums and associates be paid?
It depends on the substance of the arrangement, not what the agreement is called. Someone working set hours under your direction with your equipment usually looks like an employee to SARS regardless of whether they invoice you. We review each arrangement, tell you how we think it should be treated for PAYE, and set payroll up accordingly. Getting this wrong is one of the more expensive mistakes a practice can make.
Is my practice required to register for VAT?
VAT registration is compulsory once taxable turnover passes the registration threshold in a twelve-month period, and voluntary below it. Whether your services are taxable at the standard rate depends on what the practice supplies, and some healthcare supplies are treated differently. We assess your position and register the practice where required.
What can the practice actually deduct?
Costs incurred in producing practice income — consumables, equipment, rooms, indemnity cover, HPCSA registration, professional subscriptions, CPD and practice insurance — generally qualify. Items with private use, such as a vehicle or a home office, are apportioned, and the treatment differs depending on whether you're a sole proprietor or drawing a salary from an incorporated practice. We set the categories up correctly at the start so it isn't a year-end argument.
Do you handle CIPC as well as SARS?
Yes. If your practice is incorporated we handle the CIPC annual return, beneficial ownership filing and any director or address changes, alongside the SARS work. Smartbook started as a CIPC and compliance practice, so this side is well-trodden ground for us.
Our books are behind. Is that a problem?
It's common and it's fixable. We assess how far behind things are and what penalties or interest may already have been raised, then quote the catch-up as its own piece of work before we start. You'll know the number upfront.
Will we have one person to speak to?
Yes. You get a named accountant who handles your monthly work and knows how the practice is set up, supported by a team so nothing stops when someone is on leave.

Related services

Last reviewed: August 2026 · Smartbook keeps this page current with CIPC and SARS rules

Your patients need your attention. Your accounts need ours.

Book a free practice review. We'll look at how you're structured, how billing and collections currently work, and what a proper monthly routine would cost — before you commit to anything.

30 minutes · No cost · Scheduled around your list